Reactivate my pay as you go plan

You can enjoy Orange pay as you go plans with GB and minutes for 28 days and when you arrive at the 28 day, your plan will be automatically reactivated if you have enough balance or if you make a top-up similar to your plan rate

If you have a Holidays Pass plan, find out here how to reactivate it.

Before the 28 day, you consume all your GB

If you use all the GB of your plan before the 28 days, you have two options:

  1. Wait for the 28 day to arrive and enjoy new GB and minutes for a new cycle. During the days you have to wait, you’ll still navigate at a slow speed
  2. Reactivate your GB when you need them, you will have to pay the rate of your plan in that moment and ask for the reactivation

I want to reactivate my plan

First of all you have to check if you have enough balance to pay your plan rate or if you have to make a top-up similar to your plan rate (find out here how to check your balance)

When you have enough balance to pay your plan rate, you have to ask for the reactivation of your plan, find bellow the easiest way to do it

Dial *111#

Access our pay as you go basic assistance, you have to access the calling button in your mobile phone (the green phone button), and then you have to dial the code *111# and finally press the calling button.

In the first page you have to dial 4 and you will see the GB and minutes of your plan, then you have to dial 1  and automatically your plan will be reactivated and you will enjoy the GB and minutes of your plan for another 28 days.

Send a text message to 1470 short number

Access our pay as you go short number assistance, sending a text meesage we have send you when you end-up the GB of your plan. Check your text messages, you will find an SMS similar to these messages:

Examples:

Has consumido los gigas incluidos en tu Go Walk y la velocidad se reducira. Reactiva tus 10GB acumulables y llamadas ilimitadas por otras 4 semanas. Envia un SMS con el texto GB WALK al 1470 o pidelos llamando al *111#

GB consume: you have used all the GB included in your Holidays plan. Make sure you have balance or do a topup, and renew your plan by texting GB PASS15 to 1470. +info: orange.es.

Each pay as you go plan has a keyword to reactivate the plan, the keyword starts with the word GB follow by another word related to the pay as you go plan

When you identify the keyword of your plan, text it to the 1470 and automatically your plan will be reactivated and you will enjoy the GB and minutes of your plan for another 28 days.

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